Privacy Policy

Last updated: September 2, 2026

LA Strong Foundation (“LA Strong,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our programs, make a donation, volunteer, submit a form, participate in an event, or otherwise communicate with LA Strong.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

Depending on how you interact with LA Strong, we may collect information such as:

Information you provide

• Name
• Email address
• Mailing address
• Phone number
• Organization or company name
• Information submitted through contact, volunteer, nomination, event, or program forms
• Donation and transaction information
• Communications and correspondence you send to us
• Information you voluntarily provide when requesting assistance or participating in our programs

We only request information that is reasonably necessary for the purpose for which it is collected.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• General website usage and interaction information

This information may be collected through cookies, analytics tools, and similar technologies.

2. How we use information

LA Strong may use personal information to:

• Respond to questions and requests
• Process donations and provide donation acknowledgments
• Coordinate volunteers and community partners
• Administer programs, events, and services
• Communicate with donors, volunteers, partners, and community members
• Send newsletters, updates, announcements, and information about LA Strong
• Improve our website, programs, services, and community impact
• Understand website usage and engagement
• Maintain security and prevent fraud or misuse
• Comply with applicable legal and regulatory requirements

We do not use personal information for purposes that are incompatible with the purpose for which it was collected without providing appropriate notice where required.

3. Donations and payment information

When you make a donation through our website, your payment may be processed by a third-party payment processor.

LA Strong generally does not receive or store your complete credit card, debit card, or bank account information. Payment information is handled by the applicable payment processor according to its own privacy policy and security practices.

We may receive information such as your name, email address, donation amount, transaction date, and other information necessary for processing and acknowledging your donation.

4. Cookies and analytics

Our website may use cookies and similar technologies to provide functionality, understand website traffic, improve user experience, and measure the effectiveness of our communications.

Third-party services, such as website analytics, donation platforms, email providers, or embedded content providers, may also use cookies or similar technologies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How we share information

LA Strong does not sell your personal information.

We may share information when reasonably necessary to operate our organization and provide services, including with:

• Payment processors
• Website hosting and technology providers
• Email and communication providers
• Event and registration platforms
• Professional service providers
• Program and community partners when necessary to fulfill a requested service or program
• Government authorities or other parties when required by law

Service providers receiving information from us are expected to use it only for the purposes for which we provide it and consistent with applicable agreements and law.

6. Donor privacy

We value the trust of our donors.

LA Strong does not sell, rent, or trade donor information to outside organizations for their fundraising or marketing purposes.

Donor information may be used to process donations, provide acknowledgments, maintain appropriate financial and nonprofit records, communicate with donors, and meet applicable legal and reporting requirements.

7. Communications

If you provide your email address or phone number, we may contact you regarding:

• Your donation
• A volunteer or program inquiry
• An event or registration
• A request for information
• LA Strong programs and initiatives
• News, updates, and opportunities to support our work

You may unsubscribe from promotional or general email communications at any time by using the unsubscribe instructions included in the communication or by contacting us directly.

Transactional or administrative communications may still be sent when necessary.

8. Information about children

Our website and programs may involve children and youth. We take additional care with information relating to minors.

We do not knowingly collect personal information directly from children under 13 through the website without appropriate parental or guardian involvement or consent where required by law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so we can review and, where appropriate, delete the information.

9. Program and community information

LA Strong may collect information necessary to administer disaster relief, community assistance, youth programs, volunteer activities, events, and other services.

Because some individuals we serve may be experiencing sensitive circumstances, we strive to collect only information reasonably necessary to provide assistance or administer a program.

We do not intentionally use information about individuals seeking assistance for unrelated marketing purposes.

10. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling program, operational, legal, accounting, tax, and reporting requirements.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

12. Third-party websites and services

Our website may contain links to third-party websites, social media platforms, donation services, registration systems, or other external services.

LA Strong is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of those services before providing personal information.

13. Your privacy choices

Depending on applicable law, you may have the right to request information about the personal information we maintain about you, request correction of inaccurate information, request deletion of information, or withdraw certain communications preferences.

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests in order to protect your information.

14. California residents

LA Strong Foundation is a nonprofit organization. The California Consumer Privacy Act (CCPA) generally applies to qualifying for-profit businesses and generally does not apply to nonprofit organizations.

Nevertheless, LA Strong seeks to provide California residents with meaningful privacy protections and will honor applicable privacy rights under California and other applicable laws.

If you have a privacy question or request, please contact us at the address below.

15. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, programs, technology, or applicable law.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.

16. Contact us

If you have questions about this Privacy Policy, how we handle personal information, or would like to make a privacy-related request, please contact: